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Reviews for Knoxville Pointe Apartments

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Posted On: 4/15/2020

Excellent place to live!

I have a hard time believing some of these 1 star reviews. I have lived here for almost a year and half and the grass is always kept clean in the Spring and Summer and snow removal is usually removed before I head out to work in the winter, this place is nothing short of amazing. What a huge difference this new management company is making. Holly is a pleasant person to deal with and is always very helpful when I speak to her. Whenever I make a maintenance request, maintenance either comes right on over to fix the problem, or if I make a request after hours they are over here first thing in the morning to fix it. I am very fortunate to be able to call Knoxville Pointe my home! The location is perfect, the garage is very spacious, I enjoy all the amenities, the layout of my apartment, and the in-unit Washer/Dryer. If you are looking for an amazing place to live in the Peoria area, don’t hesitate to check out an apartment at this wonderful place!
By: Kevin   
Source: Property Site Read Property Manager's Response

Posted On: 1/23/2020

Very satisfied with the stay

I did like to thank Ms Holly and Michelle for making our move to the new apartment very smooth and easy. They're very helpful and nice. Minor maintenance work after move in was also done promptly. Apartment is spacious and clean with all shopping facilities available within 5 miles. Overall very satisfied with Knoxville point.
By: Philip John     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Phillip! Thanks for the great review. We're glad our team was able to go above and beyond for you. Thanks for being a valued resident!

Posted On: 8/25/2019

Maintenance

Jack is the BEST ! We never have to wait for maintenance service and Jack gets things done right immediately ! Thanks !
By: Anonymous   
Source: Property Site Read Property Manager's Response

Hi Phillip! Thanks for the great review. We're glad our team was able to go above and beyond for you. Thanks for being a valued resident!

Posted On: 7/23/2019

Maintenance

Thank you for sending Jack over so quickly. He was here within an hour of my husband reporting the ants. I started seeing them about the time the neighbors upstairs moved out. Not sure if it’s related, but you might want to check. Thanks again. PHYLLIS Parker-hinkle
By: Phyllis Parker-Hinkle     Verified Resident
Source: Property Site Read Property Manager's Response

I am glad Jack was able to get over and help out with this situation. Let us know if this takes care of it for you.

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars
 

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